Resourceful and multilingual professional with a robust background in accounting, finance, procurement, and customer service. Equipped with hands-on experience in financial analysis, operational support, and strategic decision-making. Proven ability to optimize workflows, manage budgets, and deliver exceptional client experiences.
Skilled in leveraging technology to streamline processes and drive organizational success. Thrives in fast-paced environments with a strong focus on efficiency, innovation, and results. Fluent in English, French, and Arabic, I am eager to contribute my diverse skill set to a dynamic role where I can make a meaningful impact.
Founded and scaled e-commerce operations, optimizing product positioning, customer journeys, and online sales systems
Lead a web design agency delivering premium, conversion-focused websites for entrepreneurs and service-based brands
Direct and manage a mobile app development team, overseeing product strategy, UX direction, and go-to-market positioning
Supervise end-to-end digital projects from concept to launch, ensuring performance, scalability, and brand alignment
Drive revenue growth through strategic digital infrastructure and optimized user experiences
Provided administrative and financial oversight for residential renovation
projects, including budgeting, expense tracking, and vendor payments.
Supported project coordination and operations, improving efficiency in a
fast-paced, deadline-driven environment.
Managed procurement and vendor relations, securing competitive pricing
and ensuring timely delivery of materials.
Conducted market research to source quality materials at competitive
prices, resulting in consistent cost savings across multiple projects.
Implemented cost control measures and streamlined documentation,
contributing to improved financial visibility and decision-making.
Supervised front office operations, ensuring efficient workflows and consistently high standards of guest service.
Led and trained front desk staff, reinforcing operational procedures and customer service best practices.
Assisted with check-in/check-out processes, billing inquiries, and service recovery, contributing to increased guest satisfaction scores.
Collaborated with hotel leadership on administrative support, including daily revenue reporting, shift audits, and occupancy tracking.
Analyzed front office performance metrics to optimize staffing and improve service delivery.
Managed departmental expenditures through integrated financial management systems, ensuring compliance with government policies & budgetary constraints.
Prepared and processed grant decisions for media companies and nonprofit organizations.
Developed detailed monthly budget reports, leveraging advanced Excel skills to maintain accurate financial tracking.
Collaborated with billing teams and external vendors to optimize procurement workflows and ensure cost-effective purchasing.
Conducted regular audits of financial records and procurement documents
to support internal controls and regulatory compliance.
Darmstadt University. Darmstadt, Germany
